We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (11)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
7 Sep 2018 08:33
snelle levering goed product en goed verpakt blij mee
6 Sep 2018 11:21
Exacta pero llego la botellita en un lado quebrada pero es un detalle..
29 Aug 2018 11:34
very great product fast shipped .. work well
4 Aug 2018 01:43
cool stuff. maybe a bit hard to smoke
21 Jul 2018 04:49
Tarda poco en llegar a españa. Aun no la probe. Igyal qe en descripcion
8 Jul 2018 14:23
The plug dose not stay in the top properly so it not the best but okay
20 Jun 2018 12:11
Chegou em perfeito estado e em ótimo tempo! Parabéns.
11 Jun 2018 22:54
Good product but didn’t come with silver screens like pictured !
1 Jun 2018 10:47
Good product, good experience, great for carrie in the purse
18 May 2018 02:02
Fajne chodź male, spodziewałam się że będzie większe, ale jest typowo kieszonkowe. Bardzo fajne, polecam.
8 May 2018 13:37
Small, easy to use, and quite sturdy! I absolutely love this pipe, it works flawlessly, shipping was very fast, and it was very well packaged. I'm thinking of buying one of every type!
5 May 2018 02:36
It's really good and functional product. But black part is smelling so stink! And cleaning is harder than normal bong. But this is price range is very good. And it came just 1 week.
2 May 2018 19:14
muchísimas gracias, producto igual a la descripción, recomiendo al vendedor
12 Apr 2018 10:08
Produto de boa qualidade e agilidade no transporte
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